ITO
BPO
 
Monthly Services
  • Personalized Email Hosting with Business Domain Names.
  • Business Website hosting and maintenance.
  • Secured FTP site for Data Backup.
  • Firewalling network for security.
  • Setting up and troubleshooting of wireless network.
  • Monthly Software updates & critical security patches of all servers leased.
  • Monthly updates of virus protection and spyware updates for all client PCs
  • Updating the latest Service Packs as released by Microsoft on Server and PCs
  • Defragmentation of all PC and Server hard drives for optimum performance.
  • Installing any applications as requested by the Client required for daily operations.
  • Scheduling and verifying all Server and PC backups.
  • Verifying all Server and PC Images for Disaster Recovery.
  • Installing any printers and new hardware as needed by the Client.
  • Troubleshooting all Network connectivity issues between servers and client PCs
  • Troubleshooting any internet connectivity issues.
  • Troubleshooting and Remote access issues.
  • Implementing Secure Remote access for permitted users.
  • Bimonthly maintenance visits on site.
  • Remote trouble shooting of small issues with phone support.
  • Installing and maintaining VPN support for remote data access.

All of the above services are offered at a nominal monthly charge with a yearly contract. Prime Science & Technology, Inc. has pioneered in providing information and technology solutions and services for small and mid size businesses for over 3 years in the Tristate area.

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